Shipping & Delivery Policy
SOVA WEAR — Delivery Policy
Last Updated: 3 October 2026
SOVA WEAR is an online apparel store offering fashion clothing and apparel directly to customers.
1. Order Processing
Orders are processed after successful payment has been received. We aim to process orders as soon as reasonably possible.
2. Delivery Time
Orders are generally delivered within 5–7 business days after the order has been processed and dispatched.
Delivery times may vary slightly depending on the delivery address, courier service, public holidays, promotions, or periods of high order volume.
3. Delivery Information
Customers are responsible for providing accurate delivery information when placing an order.
If you notice that your delivery details are incorrect, please contact us as soon as possible at:
We will try to assist before the order is dispatched.
4. Delayed Deliveries
If your order has not arrived within the expected delivery timeframe, please contact us at:
We will assist you in checking the status of your order.
5. Incorrect or Damaged Deliveries
If you receive the wrong product or your order arrives damaged, please contact sovawear.co.za@gmail.com and provide your order number and photographs where appropriate.
We will work with you to resolve the issue in accordance with our Returns & Refund Policy and applicable South African consumer law